Privacy Policy
Last updated: July 17, 2026
At Conasa Group Ltd, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
1. How We Collect Information
We obtain information about you when you use our website, for example, when you complete the contact form, request a booking, use the Smart Heat Pump Estimator, or apply for careers.
2. What Type of Information is Collected
The personal information we collect might include your name, address, email address, IP address, phone number, and information regarding what pages are accessed and when. If you submit a booking or estimator request, details of your heating system, property size, and energy usage may also be recorded.
3. How Your Information is Used
We may use your information to:
- Process bookings or estimate requests you have submitted.
- Provide home survey designs, quotes, and service coordination.
- Carry out our obligations arising from any contracts entered into by you and us.
- Seek your views or comments on the services we provide.
- Notify you of changes to our services.
4. Security Precautions
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with SSL certificates. Non-sensitive details (your email address, etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure.
5. Your Choices & Rights
You have a choice about whether or not you wish to receive information from us. You also have the right to request access to the personal data we hold about you or request its erasure under GDPR laws. Please contact us at info@conasagroupltd.com to exercise these rights.